What our Customers say...


We had a major mishap with the grinding of tile in our home which resulted in tile dust everywhere. It was horrific! However, I reached out to SERVPRO of South Frisco/The Colony and they were absolutely fantastic. Taylor assisted me immediately by sending someone out to access the situation and to provide a bid to us within the hour. She then scheduled a crew to come and do the clean up the very next day! It was simply amazing. George was the crew leader, and he had his team did an absolutely outstanding job of restoring our home back to normal. They worked diligently throughout the entire day cleaning every room affected by the tile dust. They all took great pride in their work, and George taught us so much about the process involved. The bright spot to our day of disaster were the people involved with this company. We highly recommend them. They were all just wonderful. We again send our sincere thanks to all of them for their quickness, professionalism, and kindness during this whole ordeal.

To all SERVPRO employees involved in cleaning my carpet recently,

Thank you for a superb job, an attitude of commitment and friendly service.  I am very pleased and grateful for each and everyone involved.

I didn't end up having them do the work because it was a small minor issue, but Brent from the office talked to me for about 20 minutes on the phone and answered all of my questions and walked me through the process. If I ever have any more water issues I will definitely be calling them!

Superb customer service! Thank you for the quick response and being so thorough with us on the phone about the process and what to do, it was very comforting to our family. 

We had a water leak in our office that led to water being all over the floor. SERVPRO came in to suck up all the water and dried out everything! 

Great customer service and a job well done!

I would recommend them! Came out right away and did the job well. 

SERVPRO came out to help my parents when their water heated busted on Sunday. We were so grateful for their weekend hours! The guys were extremely polite and they did a great job. Thank Ya'll!!

We hired them to clean our air ducts at our medical office. Great work!

SERVPRO was very professional when I had a large water damage. Their project manager took care of everything it was truly a good experience. I would highly recommend SERVPRO of Frisco!

Our neighbor recommended us to call SERVPRO because they had used them in the past and we were so surprised that they came out on a Sunday night right away. We are grateful!

I don’t know what I would have done without them, amazing!

Amazing customer service and very professional. I could not recommend this SERVPRO enough.

Honest and trustworthy owners! Highly recommend Brent and the whole staff.

I am so grateful for this company! Specifically one of the crew members, Dalton, he was so professional and kind, really made us feel comfortable and kept us informed the whole time.

Superb customer service above all else! New to the area and wasn't sure who to call when our water heater had a huge leak and left us with a giant mess to cleanup, our neighbor recommended them and they came out right away!

Brent and his team were super professional and came out in the middle of the night to help us with a leaking water heater!

Brent and his team are very professional. They are experienced and know what they are doing. They are very friendly. They try hard to guarantee customer satisfaction. I used their service lately to get rid of smoke oder in my house and they did an excellent job. Their rate is the lowest compared with its peers. I highly recommend the team.

Great company. They showed up on time and did a great job. Nice to have dependable people when you’re stuck in a rough situation. Good communication by the people on the phone too

I called for them to come out and get an estimate on smoke odor removal, they were there within an hour and did a precise and thorough run through to give me a super detailed estimate. Ended up having them do the job and I’m super happy with their work

Our insurance agent recommended we use SERVPRO in Frisco when we called them about our leaking water heater that had flooded the house. We’re glad we listened! They were there ASAP and did incredible work and took all the stress away. I would highly recommend! Thanks guys

Had a water heater burst and needed help in the early morning and they were there within one hour of me calling! Super impressed with their response time. Brent and his team did great work!

Brent and his team are the best! They came out after hours and they were extremely helpfully. Brent made the process very smooth. I will definitely recommend him

Brent & Jennifer came out After of my elderly mother’s hot water heater blew. They were very thorough and reassuring. The work they did was excellent and they certainly went above and beyond in making sure my mom was comfortable with everything going on. I recommend them very highly.


fast response and extensive knowledge make for a great company. 

After a couple tenants moved out of a home I was renting them,the house was a complete mess. Stains in the carpet throughout the entire house, years of smoking inside left a horrific scent,etc. SERVPRO came out and exceeded my expectations like I never thought possible. I am grateful for their service and would recommend them to anyone. 

quick and professional.

When a water heater pipe burst in our attic and caused significant damage throughout our house, Brent and the SERVPRO team were life savers. When something like this happens, it can be a paralyzing experience and difficult to know what to do or where to start. All it took was one phone call to SERVPRO and everything was taken care. The experienced Frisco SERVPRO of team took immediate action after our call and made sure that we were involved and well informed throughout the entire process. We couldn't be more pleased with the service provided by Brent and his team!

After multiple quotes, We decided to go with SERVPRO. while they were slightly higher, We could definitely tell where the extra money went. Would make the same choice again and again.

With multiple affected units, Our fear of complete disaster was on the rise. After being referred to SERVPRO, We now know that was an irrational thought. They were prompt, professional and knowledgeable. They have earned a repeat customer for life.

fast response and a professional demeanor result in repeat customers. I am one.

Within an hour of my call, A large green truck pulled up outside my house. I knew immediately that my smoke problem would be resolved.

Zach and his team were very professional and worked with haste. The entire process took much less time than I thought it would. I would highly recommend them to anyone.

Very polite and dependable.

Brent and his team are very professional. They are experienced and know what they are doing. They are very friendly. They try hard to guarantee customer satisfaction. I used their service lately to get rid of smoke odor in my house and they did an excellent job.

I had water damage from a waste disposal malfunction in my kitchen. The water damage was in the kitchen and onto my wood floors in the Family room. I now know why my insurance company referred me to SERVPRO.

Brent and his team were at my home within an hour after contacting them. They were very professional and ensured I understood what was needed and why. Service and equipment was setup timely. Follow-up was made to make sure my floors and kitchen cabinets were dry. They answered my entire questions and addressed any concerns I had. I will highly recommend Brent and his team with SERVPRO. An incredible company.

Brent is a highly professional and kind soul. He took care of the flooding of our Condo in Allen remotely. He kept us informed and sent the pictures of the work he was doing. He went extra mile to assist us. He is of an old American Culture type of a guy who is proud of his work and goes an extra mile. I wish him the best.  

Polite and quick paced. Would contact again.

Would contact again. professional and productive.

Pleased with the speedy response. Will recommend to anyone.

SERVPRO is a company that we have used on multiple occasions. They always perform satisfactory work and we will continue to use them whenever we have the need.

During the ice storm that hit earlier this year, my hot water heater burst causing my house to flood. SERVPRO arrived shortly after my call to them and had the entire house dried out and back to normal within just a few days. I am very appreciative of them and will be contacting them again should the need arise. 

"Great Service!"

great work and very professional

Very efficient and professional company

SERVPRO responded quickly and performed exceptional work. would highly recommend them.

I could not be more pleased with the services performed by SERVPRO. My kitchen had gone ablaze and while I was worried at first; SERVPRO made it look brand new

Very thankful for the speedy response and hard work done.

SERVPRO showed up within a hour of my house flooding from  frozen pipes. They were professional, courteous and monitored the drying process quickly and efficiently.

This is the second time I have needed restoration services. Both times I have had SERVPRO respond. Zach and Brent are very polite and were extremely knowledgeable.

If you have ever experienced any kind of water damage in your home, then you understand the stress I was going through when I noticed the paint pulling away from the walls in my house; only to find out the sprinkler system had malfunctioned. I remembered one of my neighbors having a similar problem and asked them what to do. they recommended SERVPRO. I gave them a call and they responded within an hour. After seeing the professionalism of this company,I immediately felt the stress melt away. They worked hand in hand with my insurance agency and within just a few days; my house was back to normal.

My daughter had spilled her juice on my brand new,white carpet. I was very distraught as I had only had the carpet installed roughly one month ago. I called SERVPRO and they responded quickly and used a SERVPRO branded cleaner to remove the stain. I was extremely pleased with their services and the stain was no longer visible. I would refer them to anyone who may need their help.

Noticed a small amount of mold on the wall behind my washer machine. SERVPRO came out and had the problem resolved within an hour. Very grateful.

Heavy winds knocked over a tree in my yard causing it to bust a large whole in my attic. which in turn,punctured my hot water heater and saturated the walls and ceiling of my house. SERVPRO arrived in haste and dried out the saturated walls. Very happy with their services.

I called SERVPRO and told them I needed my carpet throughout the entire house cleaned as I was hosting a wedding. By the time they were done, my carpet looked brand new. I couldn't be more happy with the services SERVPRO provided and they have definitely gained a reoccurring customer out of me.

I noticed what appeared to be mold in my house. I had little knowledge of the subject. I called SERVPRO and they assured me it was nothing they couldn't handle. They came out to my house dressed in full on protective gear and within just a short time; had all the mold removed. 

Super grateful for the speedy response and professionalism. 

The guys at SERVPRO showed up within twenty minutes of me calling them. They were very professional and gave me a calm feeling even in my time of high stress. While I hope i'll never need their services again. They will be the first I will call should something like this happen again.

We had Ice Storm damage which caused a pipe burst. SERVPRO of South Frisco The Colony arrived within 30 minutes and handled my water damaged home, completely. They successfully helped us navigate our claim with the insurance company. 

"They were great!"

"Really good, courteous, knowledgeable people. Came in, got the job done. Thanks!"

"Brent and Rob were very professional and helpful."

Small fire stained the entire kitchen with soot. SERVPRO came out and placed an ozone machine for a few hours as well as cleaned up all the soot from the cabinets,walls,etc.  my house looked and smelled brand new by the next day. Very pleases with their work.

"Brent Young did an exceptional work at our house. We are very happy with his professionalism and immediate response he helped us with."

Amazing people! I will highly recommend them to all my friends!